Privacy Policy

Artisan Solutions is a Yardi consulting firm based in Sharjah, United Arab Emirates. We provide helpdesk support, report customization, and data migration services to enterprise real estate and property management firms in Ireland, the United States, and Saudi Arabia.

For the purposes of this Privacy Policy, Artisan Solutions is the data controller responsible for your personal information.

Contact: info@artisanitsolutions.com

We collect information only when you voluntarily provide it through our website contact form. This may include:

• First and last name
• Work email address
• Company name
• Location / market (Ireland, USA, or Saudi Arabia)
• Service of interest
• Any information you choose to include in your message

We do not collect any information automatically through cookies, tracking pixels, or analytics scripts. Our website does not use Google Analytics or any third-party tracking tools.

We use the information you submit solely to:

• Respond to your inquiry or consultation request
• Assess whether our services are a good fit for your organization
• Follow up on previous conversations at your request

We will never use your information to send unsolicited marketing emails, sell your data to third parties, or share your details with any external party without your explicit consent.

Our contact form is processed by Formspree (formspree.io), a third-party form handling service. When you submit the contact form, your data is transmitted to Formspree's servers before being forwarded to us by email.

Formspree acts as a data processor on our behalf. Their privacy policy is available at formspree.io/legal/privacy-policy.

We do not use any other third-party services that process personal data on this website.

We process your personal data on the following legal bases:

• Consent: You voluntarily submit your information through our contact form.
• Legitimate interests: We have a legitimate interest in responding to business inquiries directed to us.

For visitors from the European Union (including Ireland), we process your data in accordance with the General Data Protection Regulation (GDPR). For visitors from the United States, we comply with applicable state privacy laws. For visitors from Saudi Arabia, we comply with the Personal Data Protection Law (PDPL).

We retain contact form submissions and related correspondence for as long as necessary to fulfill the purpose for which they were collected, or as required by applicable law. In practice, this means we keep inquiry emails for up to 24 months unless an active client relationship is established, in which case retention follows our client data policies.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data.
• Objection: Object to our processing of your data for certain purposes.
• Portability: Request your data in a portable format (where applicable).

To exercise any of these rights, please contact us at info@artisanitsolutions.com. We will respond within 30 days.

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Our website is served over HTTPS and access to submitted inquiry data is restricted to authorized personnel only.

No method of transmission over the internet is 100% secure. While we take all reasonable precautions, we cannot guarantee absolute security.

Our website does not use cookies. We do not track your browsing behavior, run advertising campaigns, or use any analytics tools. Your visit to this website generates no stored data on your device beyond what your browser does by default.

Our services are intended for business professionals only. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted information through our website, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "last updated" date at the top of this page will reflect any revisions. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: